Subscribers FAQs

Getting started

Escapenow is a marketplace platform exclusively for 18+ female creators or models or influencers who want to monetize their contents via escapenow.tv or by provide exclusive content on third party social platform by charging monthly subscriptions. The platform is built for monestination of exclusive premium content in form of photo, vidoes, podast or movies for the fanbase of creators/models/influencers.
Click on My account to register yourself on our website, by registering you will enter your full name, contact number, email address. After you have created your account, you will created your own dashboard where you can see content listed by all creators/models/influencers. The content listed are based on pricing as one-time purchase or you can opt to have monthly membership to creators profile, where you will exclusive excess to view/follow contents as and when posted by them.
Escapenow.tv doesn't require any installation, just go to escapenow.tv on any computer, smart phone or tablets, and download our mobile apps both available on apple store and andriod store to access the content using your login credentials.

Viewing content

E-coins are the currency used for the purchase of the contentwithin our platform except if you are purchasing subscription with creators for connecting with social account like instagram and snapchat.
The e-coins are sold in US Dollars through your dashboard panel, once you have made the purchase, your dashboard will be credit with number of E-coins.
You can always e-coins in bulk with bonus offered from time to time, each content listed by creators on the platform will show number of e-coins they are selling for, you can make purchase using e-coin balance on your account. You will be able to view history of your purchase from your dashboard panel.
The content you have purchased using e-coin will be always be available in your dashboard, and you can re-visit your profile dashboard to view the same any number of times.
Downloading, taking screenshots of, or sharing content is never allowed and will result in the termination of the infringing account on your account. Since the whole idea of creators to provide you with exclusive content which is not available on any other medium, therefore we ensure from our side, that download, share and screenshot is not allowed, if found please note that your account will be blocked or terminated.
You will be able to search creators from their names, or browse through the list of creators from your account dashboard.

Subscription offered for third party social platform

Creators on our platform have possibity to add users exclusing into private account of Instagram and snapchat, where they upload exclusive content. You can subscibe to the these on monthly basis via subscription plan offered by creators.
Please note that you can subscribe to creators social accounts using e-coins, these subscription are sold independent of e-coin currency which can be used within platform. Subscriptions are sold seperately in US Dollars by creators, and will be charged on monthly basis.
In order to find and add you to Snapchat/Instagram, the creators will need your USERNAME. Please make sure you've entered the correct Snapchat/Instagram username before purchasing a subscription. If you add an incorrect username, this may delay your addition to the Influencer's Snapchat friends by a few days. you can connect with us via email support@escapenow.tv

How to Download escapenow.tv mobile app?

You can download the escapenow app from the website itself and from apple and google play store. Before downloading, make sure you allow "Installs from unkown sources"(for android users).

Refunds

All sales and transactions are final. Payments are nonrefundable and fully earned on payment. There are no refunds or credits for partially used periods. But the Company may approve a refund in the form of a credit on request if exceptional circumstances exist, including if an influencer fails to add you to their private third-party social media account within 24 hours after you buy a subscription to that influencer’s private third-party social media account (unless the failure to add was caused by your failure to provide accurate information). The amount and form of a refund, and the decision to provide it, is at the Company’s sole discretion. The provision of a refund in one instance does not entitle you to a refund in the future for similar instances; nor does it obligate the Company to provide refunds in the future, under any circumstance. please read our full terms and conditions through link: www.escapenow.tv/terms-conditions

Subscription Cancellations & Third-Party Social /Media Platforms

If you buy a subscription that automatically renews, you may cancel the subscription any time before the end of the current billing period and the cancellation will take effect on the next billing period. You retain access to the subscription from the time you cancel until the start of the next billing period and will not receive a refund or credit for any remaining days in your current billing period. To cancel a subscription, please contact the payment processor that you paid through, which in most cases epoch.com, or email us at support@escapenow.tv. please read our full terms and conditions through link: www.escapenow.tv/terms-conditions
The Company does not own, operate, or control third-party social media platforms. Your use of any third-party social media platform in connection with your subscription is subject to that third-party social media platform’s terms, policies, and guidelines. If your third-party social media platform account is suspended or terminated as a result of your violation of that third-party social media platform’s terms, policies, or guidelines, you will not receive a refund or credit for any lost access due to a third-party social media platform’s suspension or termination of your account with that platform.

Taxes

If the Company is required to collect or pay any taxes in connection with your purchase of a subscription (for example, the Company collects VAT taxes from EU users), those taxes will be charged to you at the time of each purchase transaction. Additionally, if required by law, you are responsible for reporting and paying certain taxes in connection with your purchase and use of a subscription. These taxes may include duties, customs fees, or other taxes (other than income tax), along with any related penalties or interest, as applicable to your purchase or country of purchase. please read our full terms and conditions through link: www.escapenow.tv/terms-conditions

Billing Errors

The Company will correct any mistakes in a charge and add or credit them against your future payments. If you become aware of any errors in a charge, please notify the Company promptly at support@escapenow.tv . If an error occurs in the billing bank, gateway, processor, or intermediate processor and a transaction is lost, the Company has up to 30 days to work with the billing bank, gateway, processor, or intermediate processor to locate this transaction and solve this issue, including providing credit to your payment method or refunding the transaction. You waive any error unless you notify the Company of the error within three months after you receive the bill in which the error first appears. You hereby release the Company from any liability for any error that you do not report to the Company within three months after you receive the bill in which the error first appeared. please read our full terms and conditions through link: www.escapenow.tv/terms-conditions

Safety and abuse

If you threaten, harass, bully, or stalk any influencer through the Website or any third-party social media platform, that influencer may terminate your access to their profile or private third-party social media account. If an influencer terminates your access to their profile or private third-party social media account because you engaged in this type of behavior or any other behavior that violates this section 7 or that third-party social media platform’s terms, policies, or guidelines, you will not receive a refund or any credit. please read our full terms and conditions through link: www.escapenow.tv/terms-conditions